77a777 Privacy Policy

When you register and use the 77a777 Platform, we collect the following categories of personal data. The specific data points collected depend on the actions you take and the services you use.

• Identity data: Full legal name, date of birth, nationality, and copies of government-issued identification documents (e.g., National ID card, passport) provided during KYC verification.
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Financial data: bKash, Nagad, Rocket, or Upay account numbers used for deposits and withdrawals; bank account details where applicable; transaction history on the Platform.
• Technical data: IP address, device type and model, operating system, browser type, session timestamps, and approximate geolocation derived from IP.
• Usage data: Pages visited, games played, bet history, session duration, in-app interactions, and preferences recorded on the Platform.
• Communications data: Records of your correspondence with our customer support team, including live chat transcripts, email exchanges, and support ticket history.

77a777 processes your personal data only for specific, legitimate purposes directly related to providing and improving the Platform. We do not use your data in ways that are incompatible with the purpose for which it was originally collected.

• Account management: Creating and maintaining your 77a777 account, verifying your identity, and authenticating your login sessions.
• Payment processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records.
• Legal compliance: Meeting anti-money-laundering (AML) and know-your-customer (KYC) obligations, retaining records as required by applicable law, and cooperating with lawful requests from competent authorities.
• Responsible gaming: Monitoring account activity to identify signs of problem gambling and enforcing self-exclusion periods, deposit limits, and session time restrictions requested by players.
• Fraud prevention: Detecting and investigating suspicious activity, duplicate accounts, bonus abuse, and other potential breaches of our Terms & Conditions.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support services.
• Platform improvement: Analysing aggregated usage data to identify technical issues, improve navigation and game offerings, and optimise the overall user experience.
• Marketing communications: Sending you promotional offers and updates by email or SMS, but only where you have opted in to receive such communications. You may opt out at any time.

77a777 does not sell your personal data. We share data only with third-party service providers that are essential to operating the Platform, and only to the extent necessary for those providers to perform their contracted services. All third-party processors are required to handle your data securely and in accordance with applicable data protection standards.

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (including Dutch-Bangla Bank, BRAC Bank, City Bank) receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: KYC and age-verification service providers receive copies of identity documents for the sole purpose of verifying your eligibility to use the Platform.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data necessary to deliver game functionality. They do not receive your financial or identity data.
• IT and hosting infrastructure: Our hosting and cloud infrastructure providers store Platform data on servers secured by SSL encryption. They operate under strict data processing agreements and have no independent right to access or use your data.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law or a valid legal order.

77a777 retains personal data for as long as your account remains active and for such additional periods as are required to fulfil legal, regulatory, and dispute-resolution obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account relationship plus a minimum of five (5) years after account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction to satisfy financial record-keeping obligations.
• Customer support records: Retained for three (3) years from the date of the interaction, unless a longer period is required due to an open dispute or investigation.
• Technical and usage data: Retained for up to twelve (12) months from collection for analytics and security purposes, after which it is aggregated and anonymised.
• Marketing preferences: Retained until you withdraw consent or opt out. On opt-out, your contact details will be suppressed (not deleted) to ensure we honour your preference in future.

The 77a777 Platform uses cookies and similar tracking technologies to maintain session security, remember your preferences, and analyse how the Platform is used. By continuing to use the Platform, you consent to our use of cookies in accordance with this section.

• Essential cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing identifiers. They cannot be disabled without preventing core functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors navigate the Platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve the Platform.
• Preference cookies: Store your selected language, odds format, and display preferences so that they persist across sessions without requiring you to reconfigure them each time.
• You may disable non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in and use the Platform normally.

As a 77a777 player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe.

• Right of access: You may request a copy of the personal data we hold about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated. You may also update basic account details directly through your 77a777 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances, for example while we investigate an accuracy dispute.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out for direct marketing purposes. We will cease such processing promptly upon receiving a valid objection.

77a777 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include, but are not limited to, the following safeguards:

• All data in transit between your device and the 77a777 Platform is encrypted using TLS/SSL protocols. The padlock icon in your browser confirms this encryption is active.
• Passwords are stored using one-way cryptographic hashing. 77a777 staff members cannot view your password in plain text and will never ask you to share it.
• Access to personal data within our organisation is restricted on a strict need-to-know basis. Staff members who handle player data receive regular data security training.
• Our server infrastructure is hosted in data centres with physical security controls, redundant systems, and regular vulnerability assessments.
• We strongly recommend that all players enable two-factor authentication (2FA) on their 77a777 accounts as an additional layer of personal security.

77a777 reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via the email address or mobile number associated with their account, or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.

We encourage you to review this Policy periodically. The "Last updated" date at the top of the page reflects when the most recent revision was published. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

For any questions, concerns, or data rights requests relating to this Privacy Policy, please contact our dedicated privacy support team. We operate 24 hours a day, 7 days a week, in both English and Bengali, and aim to respond to all privacy-related enquiries within 48 hours.